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KLM
Posted by Carambs
We flew KLM when we went to Europe last week. I didn’t have a choice because the airfare was paid for by the office. I didn’t know what to expect - I just knew that KLM was a 3-star airline (according to Skytrax) and that if I had a choice I would have chosen Qatar Airways, based on the reviews and a friend’s experience.
Well, overall, it was okay. The flight attendants were pleasant - not as friendly and accomodating as Asian flight attendants, but pleasant nonetheless. Each seat had personal screens, and the available entertainment was updated. I got to watch some relatively new movies such as License to Wed, Knocked Up, and Hairspray. There were also several episodes of my favorite TV shows such as Friends, Heroes and Grey’s Anatomy. The food I can say was diverse - even the trays and containers were different during each meal. I think the headrests were brilliant - no more stiff necks and no more invading the personal space of the people beside you.
My one and only complaint is the process for checking in, and to be honest, I’m not sure if it’s KLM’s or NAIA’s fault. It was chaos! There were no clear lines, and there were no clear instructions that everyone should go through visa checking first. It took us almost 2 hours to check in our luggages and go through immigration. Crazy!
I wouldn’t discourage anyone from taking KLM. If given a choice between KLM and Singapore Airlines (economy), I might even choose it for the savings because there’s no major difference, based on my experience. (I flew Singapore Airlines to the US 2 years ago.)